Privacy Policy

1. Overview

Kloudi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS marketing platform and related services.

2. Information We Collect

Personal Information

• Contact information (name, email address, phone number)
• Account credentials and authentication information
• Billing and payment information
• Business information and marketing preferences

Usage Information

• SMS campaign data and analytics
• Platform usage statistics and performance metrics
• Device information and IP addresses
• Log files and technical data

3. SMS and 10DLC Compliance

Kloudi is committed to maintaining the highest standards of SMS compliance, including 10DLC (10-Digit Long Code) regulations:

• All SMS campaigns must comply with TCPA and carrier guidelines
• Recipient consent is required before sending marketing messages
• Clear opt-out mechanisms are provided in all communications
• We maintain records of consent and opt-out requests
• Campaign content is monitored for compliance with carrier policies

4. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data transmission, regular security assessments, and employee training on data protection practices.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and review your personal data
• Request corrections to inaccurate information
• Request deletion of your personal data
• Object to or restrict processing of your information
• Data portability (receive a copy of your data)
• Withdraw consent for processing

6. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: